When my children have misbehaved and I have tried to teach them to apologize, they fling the word at each other like a weapon , causing additional harm with its cutting tone. I've even heard, "SoREEE! Ya happy now?!?" It's not working.
So when I recently came across this article at cuppacocoa, I was encouraged. It talks about a proper apology needing four different parts. I'd even tack on a fifth: What can I do to make it better?
That was a whole lot better than a muttered "sorry," and it is starting to make a difference in this house.